Welcome to an exciting opportunity with a non-profit human services agency dedicated to positive change—focused on enhancing the lives of individuals and families in Fitchburg, MA. At our organization, Making Opportunity Count (MOC), we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.
Position Overview
As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
Essential Duties And Responsibilities
Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.